Privacy Policy
Xidelity Limited ("Xidelity", "we", "us" or "our") is committed to protecting your privacy and the
security of your personal information. This Privacy Policy explains how we collect, use, store and protect
your data when you use our platform, products and services.
By accessing or using the Xidelity platform, you agree to the collection and use of information in
accordance with this policy.
1. Information We Collect
We may collect and process the following categories of personal data:
- Full name, email address, phone number and residential address
- Date of birth and nationality
- Account login and security information
- Transaction history and investment activity
- IP address, device type, browser type and usage data
- Identity verification and KYC documents where required
- Communications between you and Xidelity
2. How We Use Your Information
Your personal data is used for the following purposes:
- To create, maintain and manage your Xidelity account
- To process deposits, withdrawals and investment transactions
- To verify your identity and comply with regulatory obligations
- To detect and prevent fraud, money laundering and other financial crime
- To provide customer support and resolve disputes
- To improve our platform, products and services
- To send important service, security and regulatory communications
3. Data Protection and Security
We use industry-standard security measures including encryption, firewalls, access controls and secure
servers to protect your personal data against unauthorised access, loss, misuse or alteration.
4. Data Sharing
Xidelity does not sell or rent your personal data. We may share your information with trusted third
parties only when necessary, including:
- Payment processors and blockchain infrastructure providers
- Identity verification and compliance partners
- Cloud hosting and technology providers
- Legal, regulatory and law enforcement authorities where required by law
5. Cookies and Tracking Technologies
We use cookies and similar technologies to improve website performance, enhance user experience,
monitor platform usage and detect security threats. You may control or disable cookies in your browser
settings, however some features of the platform may not function correctly.
6. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data in certain circumstances
- Object to certain types of data processing
- Withdraw consent for marketing communications
7. Data Retention
We retain personal data only for as long as necessary to provide our services, comply with legal and
regulatory obligations, resolve disputes and enforce agreements. When data is no longer required, it is
securely deleted or anonymised.
8. If You Do Not Provide Required Information
If you do not provide certain required information or request deletion of essential data, we may be
unable to open, maintain or operate your Xidelity account.